FAQS

Q: WHAT IS KREATIVE KREATUREZ?

A: Kreative Kreaturez is a streetwear and lifestyle clothing brand based in New York. Aiming to resonate with creatives and creators of all genres, serving as a representation of individuality and authenticity.

Q: HOW DO I PLACE AN ORDER?

A: You can place an order directly on our website. Simply select the items you want to purchase, add them to your cart, and checkout

Q: HOW LONG DOES SHIPPING TAKE?

A: Orders will process in 24-48 hours and will be shipped the next business day. Please allow 3-5 business days from the time your order is processed before item(s) are shipped.

Q: WHAT IS YOUR RETURN POLICY?

A: Returns, refunds and/or cancellations are currently not allowed for online purchases. If you feel like an exchange is needed, please submit a contact form.

Q: HOW CAN I CONTACT CUSTOMER SERVICE?

A: You can contact us by clicking on the CONTACT tab in our footer on the bottom of the page. We are always happy to assist you with any questions or concerns you may have.

Q: HOW CAN I PLACE A BULK ORDER?

A: To place a bulk order please fill out our contact form, or email us at info@kreativekreaturez.com